"Great, great response team. Awesome."
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This is David. I am the son of Lillian. She lives with us in Cleveland, Ohio. I want to give thanks to the staff that has been on board for my mom – Lauren, Cindy and Ryan. They've shown the same love, kindness and care that we show our mom. Showing us how to do things, going out of their way to show us and to do things for us. You guys are a blessing from God. Great, great response team. Awesome.
"I will never be able to stop bragging about this perfect example of end-of-life care."
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My mother, Phoebe, was a Heartland patient before she passed away. I want to say how very happy I am to have had Heartland caring for my mother. Faith is a priceless guardian angel; excellent in every regard. Sean is outstanding, patient and never kept my mother waiting. My mother rallied, and Sean had to make the decision whether or not to call me to make the long trip to see her again. He is so sensitive to my making the long trip and suffered making the decision.
Maggie, the social worker, went the extra mile for me. When I thought that money was running out, Maggie rose to the occasion. She looked into a nursing facility I was interested in and got the necessary forms. She is superb. Eric, the chaplain, with a superb voice, sang to my mother. He also called me on the day my mother passed. There is no one like him.
They are all irreplaceable. Heartland set the bar so high. I will never be able to stop bragging about this perfect example of end-of-life care.
